Terms and Conditions
Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by EZTSZ® / E Z Tech Solutions®.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this website.
Definitions
For the purposes of these Terms:
Company refers to EZTSZ® / E Z Tech Solutions®
Website refers to https://www.eztsz.com
Service refers to all products, services, and content offered through the Website
Goods refer to products offered for sale
You refer to the individual or entity accessing or using the Website
Use of the Website
By using this website, you represent and warrant that:
- You are at least 18 years of age
- You will use the website in compliance with all applicable laws
- You will not misuse, disrupt, or attempt to gain unauthorized access to the website
Orders and Acceptance
All orders placed through the Website are subject to acceptance and availability.
EZTSZ® / E Z Tech Solutions® reserves the right to:
- Refuse or cancel any order at its sole discretion
- Limit quantities purchased
- Cancel orders due to pricing errors, suspected fraud, or availability issues
Once an order has been processed or shipped, it cannot be canceled.
Pricing and Payments
All prices are listed in U.S. Dollars unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
By placing an order, you agree that:
- Payment information provided is accurate and authorized
- You are responsible for all charges incurred
Payment Processing (Stripe / PayPal)
Payments are securely processed through third-party providers, including but not limited to Stripe and PayPal.
By completing a purchase, you agree to be bound by the terms and policies of these providers.
EZTSZ® / E Z Tech Solutions® does not store full payment details and is not responsible for errors, delays, or disputes arising from third-party payment processors.
Authorization to Charge
By placing an order, you authorize EZTSZ® / E Z Tech Solutions® to charge your selected payment method for the full amount of your purchase, including taxes, shipping, and applicable fees.
Unauthorized Use of Payment Method
By placing an order with EZTSZ® / E Z Tech Solutions®, you represent and warrant that:
- You are the authorized holder of the payment method used
- You have full legal authorization to use the payment method
- All billing information provided is accurate and complete
Unauthorized use of a payment method is strictly prohibited.
EZTSZ® / E Z Tech Solutions® reserves the right to:
- Cancel orders suspected of fraud or unauthorized use
- Report fraudulent activity to payment processors, financial institutions, and law enforcement
- Provide transaction data including IP address, device information, and order details for investigation
Any false chargeback or claim of unauthorized use may be treated as fraudulent activity.
Billing & Fraud Verification
To prevent fraud, EZTSZ® / E Z Tech Solutions® reserves the right to:
- Request identity or payment verification
- Delay or cancel suspicious orders
- Refuse transactions that fail fraud screening
Failure to provide verification may result in cancellation.
Shipping and Delivery
Shipping times are estimates and not guaranteed.
EZTSZ® / E Z Tech Solutions® is not responsible for:
- Carrier delays
- Lost shipments after carrier acceptance
- Incorrect shipping information provided by the customer
Risk of loss transfers upon delivery to the carrier.
Delivery Confirmation
Carrier delivery confirmation shall constitute valid proof that the order was fulfilled and delivered.
Returns and Refunds
All returns and refunds are governed by our Return & Refund Policy.
By placing an order, you acknowledge that:
- Refunds are subject to inspection and approval
- Restocking fees up to 50% may apply
- Items returned incomplete or damaged may not qualify for a refund
- Return shipping costs are the customer’s responsibility
- Return authorization (RMA) is required
Failure to follow policy may result in denial of refund.
Return Authorization (RMA Requirement)
All returns must be approved in advance.
Unauthorized returns may be refused or returned at the customer’s expense.
Refusal of Delivery
Refusing delivery does not cancel the order.
Returned shipments may be subject to:
- Restocking fees
- Return shipping charges
- Carrier fees
Product Condition and Compatibility
Customers are responsible for verifying compatibility prior to purchase.
EZTSZ® / E Z Tech Solutions® does not guarantee:
- Compatibility with all systems
- Suitability for specific uses
Shipping Damage Claims
Items must be inspected upon delivery.
Damage must be reported within 48 hours with supporting documentation.
Late claims may be denied.
Chargebacks and Payment Disputes
By placing an order, you agree to contact EZTSZ® / E Z Tech Solutions® prior to initiating a dispute.
You acknowledge:
- Policies were accepted at checkout
- Refunds are subject to inspection
- RMA process is required
EZTSZ® / E Z Tech Solutions® reserves the right to dispute all chargebacks using:
- Checkout acceptance records
- IP logs and timestamps
- Delivery confirmation
- Communication records
We reserve the right to recover all costs associated with unjustified disputes.
Electronic Records and IP Logging
By using the Website and placing an order, you agree that:
- Your IP address, device information, browser data, and timestamps may be recorded
- Your acceptance of these Terms is recorded electronically
- These records may be used as evidence in disputes or fraud investigations
You agree that such records are valid proof of your authorization and agreement.
Fraud and Abuse Prevention
EZTSZ® / E Z Tech Solutions® reserves the right to:
- Cancel fraudulent or suspicious orders
- Deny abusive return patterns
- Block accounts with excessive disputes
- Report fraudulent activity
Limitation of Liability
Total liability shall not exceed the amount paid or $100 USD, whichever is less.
We are not liable for indirect or consequential damages.
Disclaimer of Warranties
All products and services are provided “AS IS” without warranties of any kind.
Third-Party Links
We are not responsible for third-party websites or services.
Termination
We may suspend or terminate access at any time for violation of these Terms.
Governing Law
These Terms are governed by the laws of the United States.
Dispute Resolution
You agree to attempt resolution with EZTSZ® / E Z Tech Solutions® before escalation.
Changes to These Terms
We reserve the right to update these Terms at any time.
Continued use constitutes acceptance.
